Hair & Beauty Salon owners, we now have an employee guide tailored specifically to salon employees available for purchase. But why do I need one I hear you ask, well hear me out because an employee handbook can be the key to managing your team & culture.
As a salon owner, it can be extremely challenging juggling the demands of running a hair and beauty salon, this is especially the case if you are running a smaller business with fewer employees to delegate other responsibilities to.
From a customers perspective I want to frequent a salon for a particular experience, I’m about to drop some serious coin, I want to do it in a place that fit’s with my identity, my perception of a great experience and I want to find an affinity with my stylist. Client affinity is defined as having an inherent similarity, a liking for or an attraction to something, a quality that makes people or things suited to each other. In contemporary business, client affinity equals loyalty. The most efficient way to build affinity with clients is to develop a strong ethos (a set of salon values, goals, culture, and mission) which your target audience is likely to share.
Think of your employee guide as an internal marketing tool to help you communicate clearly, manage your team’s expectations and shape your salon culture. It’s a clear way of setting out expected behaviour, attitudes and standards. The ultimate guide on “How we do things here” and the perfect place to cover potentially tricky topics such as:
- Mobile phone and social media use
- Dress code
- Acceptable behaviour standards in salon
- Parental leave
- Your salon disciplinary process
- Ending employment
An employee guide lets you spell out both your salon procedures and Employment Law, reducing the room for any misunderstanding (deliberate or otherwise). Not only are written guidelines invaluable when you’re faced with argumentative employees, they can also help to keep you away from legal disputes.
The guide will be individually tailored towards your salon, all policies reflect contemporary human resource practice, offer step by step procedures and are fully compliant to Australian workplace law and legislation.
Your guide will contain the following;
- Leave Policy & Leave Application Form
- EEO, Anti-discrimination, Bullying & Harassment Policy
- Medication, Drugs and Alcohol Policy
- Social Media Policy
- Occupational Health & Safety Policy
- Employee Grievance Policy
- Discipline & Termination Policy
- Letter of Offer, including clauses to restrict poaching of salon clients & data
- Personal Details Form
- Payroll Details Form
- Achievement & Career Development Check-in
Please visit our Shop for pricing.