What is HR and what does it have to do with your business?
Let’s start with your strategic plan, these are the outcomes you want to achieve over the next 1 – 3 years. It’s your plan of where you want to take your business
If you have employees then every aspect of your strategic plan involves them
One of your strategies might be to drive innovation and seek out improvements to every aspect of your business
To do this you need skilled employees with the experience and capability to identify areas for improvement
What skills & attributes have you identified that your employees will need for you to achieve this? How do you find them? Do you already have them?
This is where a skilled HR professional can assist
The strategic plan is underpinned by your core values
Your core values are the behaviours that guide your decision making, your service, how you engage with clients and the community; they tell your stakeholders who you are and what you believe in
So it makes sense to employ people who share these values with you right?
How do you structure your interview process to ensure the answers to your questions identify the behaviours – negative or positive- as reactions to common scenarios in the workplace?
A HR professional experienced in behavioural or values based recruitment can develop processes to identify the quality employees from the, well, not so quality employees
But what about your existing employees, how can they help you achieve your strategic goals? How do you guide their behaviours and identify development areas so that everyone is working at an ideal level?
HR can develop policies and processes such as performance management systems to ensure that everyone knows what is expected of them, what they are working towards and what their standard of work, attitude and behaviour needs to be
So this is a basic snapshot but you can see how quality HR processes are a necessity to elevate your business to where you want it to be, to achieve your goals, to have quality employees who stick around and have the buy in to want to see the business do well
HR isn’t a thing we do, it’s the thing that runs our business
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It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.
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