Why employee engagement is a business strategy, not an HR initiative
Alright, let’s talk about employee engagement. Not the tick a box kind. Not the annual “how are you feeling?” survey that gets talked about for a few weeks and no clear next step. I’m talking about engagement that actually moves the dial on retention, performance and profit. Because the culture we create really does matter. […]
2026 Is Calling: The In’s and Out’s of Intentional Workplaces
Every year comes with its own noise.New trends. New language. New promises about what work should look like next. 2026 doesn’t need more of that. What it does need is honesty about what’s actually working – and what isn’t. Across the conversations we’re having with business owners, leaders, local governments and NFPs’ & their boards, […]
Building the New Leadership Era – Redefining leadership for the future — trust, empathy, and human-centred systems
Heading into 2026, we’re not just entering a new year — we’re entering a new leadership era. And it starts with one question: What’s a signal of change you’ve seen coming? Maybe it’s the shift in employee expectations. Maybe it’s the quiet fatigue among middle managers. Maybe it’s your own realisation that the way you’ve always […]
The Anatomy of Engagement — Meeting Human Needs at Work
If you’ve made it this far, it’s safe to say you’re not after quick fixes. You’re here because you want to build something lasting — a business where people want to stay, grow, and contribute. To do that, you’ve got to move beyond the surface-level HR noise and get into the real anatomy of engagement: […]
Still Blaming the Skills Shortage?
Still blaming the skills shortage? Sure, it’s a factor. A big one. But so many elements play into why businesses struggle — particularly SMEs — and the skills shortage is just one piece of that puzzle. The very real and stark reality is, if I waved my magic wand and solved the skills shortage tomorrow, […]
Think burnout is just for the high flyers? Think again
When we hear the word burnout, most people picture the corporate high-flyer. Long hours. Suitcases rolling through airports. A diary crammed tighter than my pants on Christmas Day. But here’s the thing: burnout doesn’t discriminate. It’s not just for CEOs and executives. It shows up in teachers, tradies, not-for-profit staff, hospitality workers — anywhere people […]
Business-First is Out. People-First is Profitable. Let’s Talk Employee Experience
There’s a reason HR professionals are banging the employee experience (EX) drum louder than ever — because it works. Not in a fluffy, warm-and-fuzzy, “yay team” kind of way. In a hard, measurable, bottom-line-impacting kind of way. But to get there, businesses need to undergo one of the biggest mindset shifts of all: from business-first […]
The Real Work: Why Compliance Won’t Save You From Turnover
There’s a belief out there — still very much alive in small business land — that if you hire good people, you’ll get good performance. That if you “treat people fairly,” they’ll stick around. That if you tick the compliance boxes, you’ve done your bit. Let’s be blunt: compliance alone is not a retention strategy. It […]
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