Employees as consumers: the shift most businesses are still avoiding
Let’s call it what it is. Most businesses track their customers better than they understand their own people. They know what customers buy, when they buy it, what they click on, what they abandon halfway through. They adjust pricing, messaging, and offers based on behaviour. But when it comes to employees? Annual survey.Maybe. And even […]
What my CliftonStrengths report taught me about how I work – and why it matters
I first completed my CliftonStrengths assessment back in 2019 as part of a leadership masterclass through Business Chicks. Coming from a HR and recruitment background I was more than familiar with the range of personality / aptitude / capability tools out there. But this? This was different. What I didn’t expect was how accurately the […]
The Anatomy of Engagement — Meeting Human Needs at Work
If you’ve made it this far, it’s safe to say you’re not after quick fixes. You’re here because you want to build something lasting — a business where people want to stay, grow, and contribute. To do that, you’ve got to move beyond the surface-level HR noise and get into the real anatomy of engagement: […]
Still Blaming the Skills Shortage?
Still blaming the skills shortage? Sure, it’s a factor. A big one. But so many elements play into why businesses struggle — particularly SMEs — and the skills shortage is just one piece of that puzzle. The very real and stark reality is, if I waved my magic wand and solved the skills shortage tomorrow, […]
When Employer Branding Becomes a Psychosocial Risk
Employee-generated content (EGC) has become the darling of employer branding. A team selfie here, a video of the Friday BBQ there — it’s authentic, it’s engaging, and it gives people a peek into what it’s really like to work in your business. But let’s pause for a second. Because if your employer brand strategy includes filming your […]
Why It’s Time to Rethink the 40-Hour Work Week
Nearly 100 years ago, the 40-hour work week was considered revolutionary.Today? It’s starting to feel a little… outdated. When Henry Ford made headlines for introducing a five-day, 40-hour week in 1926, it was a bold step towards a better balance between work and life — for the times.Back then, most households had one breadwinner (usually […]
Culture: The Silent Signal That Shapes Your Business
Culture exists anywhere there’s a group of people. Whether it’s a workplace, a sports club, or the swarm of Swifties swapping friendship bracelets at the Eras Tour, culture is how we connect. It’s the silent yet powerful way we signal to the world: Think about it. The things we choose to engage with—the podcasts we […]
Building an “always learning” culture
“No matter how much you’ve done, or how successful you’ve been, there’s always more to do, more to learn, more to achieve” Barack Obama One of my favourite questions to ask of potential new employees is “what is something in your area expertise would you’d like to learn more about” When looking to future employees […]
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