What is it that you do?

I know you work in HR but what do you ACTUALLY do?

I don’t know a single HR person who hasn’t been asked this question at least once.

More than just policies and hiring & firing, HR is an integral component of any business looking to succeed. Human Resources is the function in an organisation that manages all employees and ensures maximum engagement & productivity, as well as making sure the company is protected from any issues that may arise from the workforce.

So what is it I can do for you?

A lot of businesses have been sold this idea that an outsourced HR function is a booklet of extremely (boring) generic policies, a template of an employment contract, a lock in contract and monthly fee’s whether you use the service or not.

Heck no! And I can’t stress this enough HECK NO!

Quality HR is a function that will add value to your business, policies are there to support the operations, but the role of HR in a business is a strategic one.

While a lot of senior managers view HR’s role as being there solely for the company, a good HR person will balance whats best for employees against a managers expectations. HR’s main objective is to minimise risk against an organisation, so understanding how managements expectations will impact the workforce, both in a positive and negative way, and being able to communicate that in a respectful and persuasive manner, is the role of HR. Theres no point in acquiescing to every request from management if it’s likely to bring the organisation before Fair Work and / or totally destroy the reputation of the organisation within the community and as a good employer.

Managing risk isn’t just about keeping Fair Work from your door, it’s managing the risk of not having the right people in the right place at the right time, the risk of developing a poor reputation as an employer, the risk of not being able to recruit in a proactive and cost effective manner, the risk of losing your top talent because you aren’t addressing performance issues and the risk of setting your pays way too high or way too low.

The People & Culture Office is Kalgoorlie owned and operated; with a background in mining & trades and considerable experience in undertaking high volume recruitment we are your local choice for quality HR services that will add value to your operations.

No lock in contracts, no ongoing fee’s and nothing but one on one quality service.

If you’re looking for less selling and more helping its time for us to chat.

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

The lasting legacy of poor leadership

“A fish rots from the head down”

My friend was stood down from her job due to COVID-19 on March 23, she, along with her colleagues, hasn’t had any contact or communication from her employer at all during this time. At the time of writing this blog that’s been 11 weeks.

I have another friend who’s team at work was sat down by their manager a matter of hours after initial lockdown announcements were made and were told they’d probably have to make people redundant. This is a business who’s core operations were not affected by the lockdowns at all. No discussion about how the operations may change or how the business values their employees and will aim to do everything in its power to retain jobs – straight to the fear inducing.

Kylie McLerie from Collective Culture Consultancy, a Kalgoorlie based business consultancy service that specialises in leadership development, believes that “Leadership is, or should be, a people based exercise. Effective leaders are always remembered for how they made people feel valued and part of the big picture, not simply a cog in the wheel.”

Leadership comes from inspiring and empowering those around you, a position title doesn’t make you a great leader, which is why you find great leaders at all levels of an organisation. (You can read more about this here).

If I were to ask you to think of your most inspiring and well respected managers or supervisors at work, and their most admirable traits, many of you would respond with some common themes; honesty & integrity; good communicator; inspirational; accepts accountability; empathy; ability to delegate & empower; humility; transparency; resilience and decision making capabilities.

Kylie McLerie states the ability to be a great leader comes from the ability to “be the standard that you expect. If it isn’t modelled from the top then it won’t be part of the culture”

“What you do has far greater impact than what you say” Stephen Covey

An organisations culture is the standard it accepts, not the standard it expects. If a leader can’t emulate the right behaviours then why should your employees?

Which brings me to my opening quote “A fish rots from the head down”

If a leader in your organisation thinks is kosher to not follow policies and procedures; lead by intimidation and fear; not communicate; speak poorly of clients, employees and / or people from minority groups; withhold relevant information from employees, then guess what?

Your employees will think that it’s ok to act that way as well

It will impact business profitability significantly.

Employees will have low rates of engagement and productivity, they’ll speak negatively about their experiences while working for you and you’ll suffer frequent and high turnover – and that’s just the obvious symptoms of poor leadership.

“Leadership is not about you; it’s about investing in the growth of others” Ken Blanchard

Employee HR Meeting | The People & Culture Office | Kalgoorlie

In 2015 a behavioural statistician, Joseph Folkman, commenced a study to look at the legacy of poor leadership within organisations. The aim was to conduct analysis to reveal any correlation between an executives capacity to effectively lead, and the impact of that leadership style on their direct reports and so on throughout the organisational structure.

Joseph gathered 360 degree feedback on 6000 leaders, looking specifically at the feedback from their direct reports and was then able to match those direct reports to 360 degree feedback from their direct reports.

The results were statistically significant. Managers who came in at the lowest 10% for their coaching skills had direct reports who’s coaching skills rated in the 45th percentile. Thats 5 points below average. On the flip side to that, Managers who scored exceptionally well for their coaching skills had direct reports who scored in the 60th percentile, or 10 points above average, for their coaching skills.

It is clear from this study that good coaches tend to develop good coaches and that poor coaches influence others in the opposite direction.

If you promote internally you can see the legacy implications of poor leadership.

“Value your team, you’re only as good as the people around you” Ali Kent

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

In the wake of a global pandemic, what changes will you make?

This morning I made my pilgrimage to the local coffee van in the park, my journey there is adjacent to a number of bike paths and walking trails. For the past 7 weeks my well trod journey has presented young & old out riding bikes, walking, Mum & Dad and the 2.5 kids out living their best lives in the sun & soaking up nature.

The global pandemic has seen the best and worst of humanity, amongst the stories of dust ups in the Woolies loo paper isle are stories of bike sales going through the roof as people step away from their smartphones and endless social commentary about the future of work.

Nationwide lockdowns and directives from all levels of Government to stay home has opened the door to many employees having a work from home conversation with their bosses.

If the past 7 weeks have taught us anything, for many employees having to continue to structure their work around traditional office hours, in a traditional office building, dealing with traditional office politics is an outdated, and unwanted mechanism.

See, the thing with employees is they have lives outside of work. They have children and elderly parents, friends and pets they’d prefer to spend a lot more time with. Big, big lives that don’t always fit into the neatly compartmentalised structure of the daily grind we have been conditioned to accept.

What happy, productive employees need is flexibility. The freedom to structure their workday around the other demands in their life.

COVID-19 gave parents the ability to work from home and spend a lot more time involved in their kids lives, lots of very confused (but happy) dogs were going for lots of walks and trips to the park as more and more people grabbed any opportunity to get outside and soak up the sun & fresh air. For many, our lives simplified and became a whole lot more free, quite literally overnight.

People found that with out the constant interruptions and frustrations of office politics they got so much more work done.

But, as with everything what works for some won’t resonate with everyone.

Recently Mark Bouris interviewed Georgia Vidler, Director of Product at Canva on his podcast The Mentor. Understandably their conversation quickly turned towards the changes Canva had implemented to continue being a productive organisation in the face of the lockdown & social distancing requirements in Sydney. Mark admitted that prior to this period he always thought people requesting the flexibility to work from home were having a lend of him, what he found was he had a much, much more productive workforce.

While employees were positive about the changes made, there was a good percentage who indicated they liked working from home but also craved the social interaction that working in the office gave. They didn’t want to be back in the office full time though, they wanted a blend of both. This lead to Mark looking at creating 2 teams and having them in the office a week about, of course this means going forward he needs less office space, giving up a whole floor in the Sydney CBD will offer considerable cost savings.

But more importantly to the sustainability of the business, Mark was able to see a different – a better way – of working and ran with it.

I’m not pollyanna, I am aware that not everyone working from home will do the right thing, but chances are if they are that way inclined they probably aren’t working to full capacity in the office either. A line manager who has an understanding of each job role and the expected outputs will pick up on this pretty quickly and effective performance management processes will address the shortfall in achieving the expectations of the organisation.

Given that you pay people to do a job, not sit in a chair, if the job isn’t 100% customer facing does it really matter where the employee works from? And if they are achieving their outputs does it really matter if they only work for 7 hours on the odd day here and there instead of sitting on Facebook for the last hour of the day because people can’t get past the concept that unless they are “at work” for 8 hours then they aren’t getting full value from their employees.

I know I’d rather an absolute star who applies themselves and gets their work done in a 4 day week than pay someone to fluff around for the majority of the day and be under the pump to meet deadlines.

Quality over quantity baby…….. Quality over Quantity.

What changes do you hope to come out of the global pandemic? Have you made any lifestyle changes that improves the quality of your life?

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

It’s a vibe

Have you ever walked into a business and it’s evident that it isn’t everyones ideal work environment?

They just don’t suit the vibe of the business………… there’s something that’s just off.

I’m not talking about appearance. Hiring for cultural fit isn’t about how someone dresses, how attractive they are, the presence of tattoo’s, piercings and everything else that falls under the umbrella of employment prejudice.

This is about defining your strategic direction and values and then developing a set of strategic people processes that will assist you with achieving your business goals.

People processes that are developed around a balanced scorecard.

Businesses who place too heavy of a focus on skills risk having a dysfunctional workplace culture. At the extreme end of this concept are organisations that recruit based on skill based selection criteria’s, and score each candidate based on their ability to meet each criteria, at the lower end, and most common use of this practice, is to look at a resume and base the hiring decision around a degree, trade or years of experience in a particular industry.

The problem with this approach is that yes, technically they can do the job, but is that person actually someone that you would want to represent your business?

Do they have personal attributes that align to your values? Do they understand where your business is headed and have the right attitude to help you get there?

Skill & Competency versus Behaviours & Capability. The approach should be balanced, a nice little blend of both.

Drilling down, this is about finding employees that fulfil your expectations in regards to personal attributes, relationships, delivering results and the functional aspects of their jobs.

This is why we’ve developed our Key Behavioural & Capability Framework, to provide a toolkit towards achieving a competitive advantage through your people.

This balanced approach to your people management feeds into everything you do, it permeates through each and every initiative involving your employees. It starts with your organisational strategic direction, the framework takes your operational goals & values, develops a set of behaviours and capabilities and cascades them through assessing the capability of your organisation, how you recruitment, how you manage performance, how you develop your employees and how you plan for the future.

An all encompassing HR strategy to meet your business needs.

Employment Law & people management is a complex beast, if you need assistance navigating your way around we are on hand to provide support & add value to your business

I‘d love to meet with you to discuss how I can create a HR Strategy that adds value to your business, Contact Me for an obligation free chat.

This post is the 4th in a series of how quality HR solutions can add value to your business. Catch up here, here & here

HR is so much more than a set of policies and procedures. Strategic HR Management is about developing value adding strategies surrounding compensation & benefits, workforce planning, recruitment, performance management and career development. The policies and procedures aspect of HR is about compliance and risk management; they work within the wider business environment but their core purpose is to provide a risk management framework to manage the industrial relations and employee relations aspect of the business.

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

What does good HR look like?

Whether your organisation has an in-house HR team or you’ve engaged an external HR consultant you need to be getting a lot more value than employment contracts and legislative policies.

Your HR function needs to be business driven and have a strategic approach that aligns the people and culture initiatives to the organisations’ strategic priorities and its values.

To be an effective function within the business your HR team (internal or external) needs to be able to competently perform the critical elements of the people function, but more than that, the executive or leadership team needs to allow them to do their job.

Presumably they have been engaged because management has recognised the need for HR support, as with any professional or expert within their individual field they are there to provide expert guidance and solutions for the business. Their professional knowledge, analysis and reports should be utilised to make evidence based business decisions.

If an Engineer were to advise on a particular course of action to avoid catastrophic failure management wouldn’t disregard their recommendations. High turnover, poor leadership, poor culture, lack of strategic direction, undervalued employees, poor reputation, inability to attract & retain employees are all a sign of catastrophic failure on HRs behalf.

Sometimes these outcomes are a result of the leadership teams failure to act on the recommendations of HR, too heavy of a focus towards business outcomes and a lack of balance with the people aspect of running a successful organisation. It’s the role of an experienced HR practitioner to present an effective business case to influence and educate management, to make a convincing argument as to why an investment in your strategy will result in a greater opportunity to meet the organisational goals.

The Australian HR Institute has developed a Model of Excellence; the competencies to which HR specialists should be measured against. The model reflects the “business and people” approach that is widely regarded as best practice and aims to:

  • contribute to a profitable and sustainable workforce
  • increase workforce competency and engagement
  • develop excellence in people management
  • create a dynamic and productive work environment

The Model of Excellence

Business Driven – HR adds value to the organisation through understanding the organisational context and objectives. They fully understand your business operations and the priorities of the business; drive a competitive advantage for the organisation through HR initiatives & projects; are proactive in managing the impacts of of economic, political and legislative influences

Strategic Architect – HR develops goals and plans which contribute to the strategic management of the organisation. They develop and implement HR strategies that add value, are valued by the organisation and ensure organisation strategies are achieved; apply analysis to the organisational outcomes and how they might be achieved from a people perspective; take action to ensure HR activities improve the organisations performance and design and deliver solutions to workforce issues, challenges and opportunities

Ethical & Credible Activist – Influences through the provision of valued insights. They have a track record of achieving positive people outcomes; exercise sound judgement and courage when influencing decision making; display a high level of personal values and leadership, they embody ethical behaviour and accountability.

Stakeholder Mentor & Coach – Builds quality relationships and partnerships with key stakeholders to ensure organisational capability. Engages with industry and internal & external stakeholders to develop effective HR solutions; coaches managers to develop their competence and confidence to perform their people management responsibilities effectively; engages in solutions focussed conversations

Expert Practitioner – Builds, maintains and applies expert HR knowledge to deliver HR benefits to the organisation. Continually develops knowledge; challenges the status quo and develops insights on how decisions affect organisational design, culture and performance; understands metrics and makes informed business decisions after analysis

Culture and Change Leader – Foster a sustainable organisational culture in response to the internal & external environment. Has an understanding on the creation of a positive workplace culture; designs HR solutions to foster an optimal organisational culture; translates culture & values into workforce and workplace practices; champions a values based culture

Workforce and Workplace Designer – Designs a workplace that sustains a capable workforce. Aligns the workforce profile with the needs of the organisation; designs a productive, sustainable and engaging workplace that integrates work and life; constructs and designs jobs which match the needs of the organisation and employee capabilities; establish frameworks and systems that ensure a productive and engaged workforce; builds frameworks that enable the development of workforce capacity and capability to meet the future needs of the organisation

Where does your HR team sit within the HR Competency Model? Do they require additional support to provide a HR service that is consistent with the organisational strategic direction and best practice?

If you have engaged an external HR consultant are they meeting this need for you? Are you getting 100% bang for your buck or are you literally getting employment contracts and a booklet of legislative policies?

Employment Law & people management is a complex beast, if you need assistance navigating your way around we are on hand to provide support & add value to your business

I‘d love to meet with you to discuss how I can create a HR Strategy that adds value to your business, Contact Me for an obligation free chat.

This post is the 3rd in a series of how quality HR solutions can add value to your business. Catch up here & here

HR is so much more than a set of policies and procedures. Strategic HR Management is about developing value adding strategies surrounding compensation & benefits, workforce planning, recruitment, performance management and career development. The policies and procedures aspect of HR is about compliance and risk management; they work within the wider business environment but their core purpose is to provide a risk management framework to manage the industrial relations and employee relations aspect of the business.

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

Welcome to The People & Culture Office – Quality HR solutions for organisations Australia wide

No Lock-in Contracts, No Ongoing Fees, No Hard Sells

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

Here’s the thing

When I launched this business I went in search of like minded business people. I needed to find my support network, my bit of community over competition.

I also went in search of other businesses as clients. I tried all the regular stuff, I sent emails, I pounded the pavement, I went to networking events………..

OMG – how awkward & intimidating is networking when you know nobody in the room.

It’s also a concept that’s a bit stale, there’s nothing innovative about it, nothing about it has changed in decades and as a newcomer to the business community I’m not even sure, in fact I know, it wasn’t working for me to build my client base & business.

As someone who has based their whole business model on offering up a different experience to my competitors I was seeking an alternative.

Something a bit cool, a bit fun…….. something a bit different.

And then something amazing happened, I found my community.

A collective of business owners with similar values who were also looking for that………something

So we created it

Business speed dating is a concept that’s been around in the US for a few years but is a reletively newish concept in Australia and definately something fresh & new for Kalgoorlie.

We want to introduce ourselves & our services to Kalgoorlie based businesses, and we want to help you make those same connections in a fun, less awkward setting.

Everything you need to know is HERE, tickets are only $10 and include refresheshments

So the only other thing is….. will we see you there?

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.

Take the leap

Guest post – Sharni Foulkes – Business Advisor KBCCI

Kalgoorlie-Boulder really is the best place to start and launch a new business and 2020 has never been a better time.

Your probably thinking to yourself, who in their right mind is this lunatic with a statement like that, and why now, in what seems to be an economic down turn.

Well, My name is Sharni Foulkes, I am the Business Advisor at the KBCCI. I work with a variety of businesses across different Industry’s on a daily basis. And let me tell you, now has never been a better time to step out of that comfort zone and give that idea you’ve been housing for some time a good old fashioned go.

Sharni, left, pictured with Tia Jefferies from the KBCCI

With the average age of 33, an average household income of $115k and an almost 50/50 ratio of males to females the times are changing. Millennials are taking over and that is okay. For the small business industry, this means the barefoot investor budgets, strong side hustles and the ambition to succeed. And hard work prevails, but the statistics and support that have come across my desk throughout 2019 have been nothing short of amazing.  

  • 514 face-to-face client meetings
  • 20 group sessions/workshops across 9 different topics
  • 21 digital meetings
  • 502 client action plans
  • 494 returning clients
  • 241 new clients

And with the appointment of a further two new business advisory contracts at the start of the financial year through (ASBAS) Australian Small Business Advisory Service for digital solutions and (NEIS) New Enterprise Incentive Scheme we have been able to expand on the services and topics that we can provide. ASBAS allows us to provide an outcome based service in the digital world, whether it be setting up a facebook/Instagram account or walking through the ATO’s reporting app, we are aiming to better connect our small business clients online and empower them with the confidence and understanding to utilise technology for better productivity. And NEIS has allowed us to work with an unemployed clientele, assisting them to achieve their certificate 3 in micro (home based) business, while still keeping their payments, and building their business over an intensive 12 months of mentorship. Not only is this a free service, I actually do care about you and want you to be sustainable and successful! 

Along with the services that we provide, we also maintain close relationships with stake holders and where possible get them out to Kalgoorlie to engage with the businesses in a face-to-face setting through either a networking events or workshop. 2019 provided the following services and achievements for our clients to better their business opportunities:

  • Small Business Showcase Event
  • State Government Procurement policy presentation for Aboriginal Business (attendee)
  • AUS Industries visit and meetings with 10+ clients (outcomes for over 80%)
  • Facebook workshops presented by Facebook
  • Small Business Development Corporation visit and meetings with stakeholders
  • Female Founders Grant consultation (Only regional consultation for WA)
  • Australian Tax Office educational workshops
  • Australian Securities and Investment Workshops
  • Cyber security workshop as a hosting partner through NAB

As well as attending many meetings, collaborations, events and information sessions to ensure we are equipped to the highest standard to assist and pass on knowledge for our clients.  

I am one person and in Kalgoorlie-Boulder there are many other support services offering business advisory. So now knowing what you now know, wouldn’t you agree – there is no better time than 2020 to start, grow, expand or launch your business. If you are intrigued, give us a call and come in to see me, we can asses where your at and work out the right direction for you. It’s free, thanks to some amazing government funding.

When Sharni isn’t supporting the start-up business community of the Goldfields region, or facilitating numerous business workshops, she is dynamic participant of the local business community through her membership with Goldfields Women Building Business, Rotary and of course her membership of W.A.C.K.E.D. (that’s all about networking right??). In her downtime she can be spotted on Fashions on the Field catwalks around the state, outfit on point.

You can find Sharni on Facebook here, or located within the KBCCI office.

Like what you see? Click around and discover how partnering with us can give your business a competitive advantage by aligning strategy with people & culture, or, give us a like on Facebook for regular updates on industry trends, blog posts & photo’s of me having coffee at my regular haunts and / or my dog & cat disrupting my work day

It’s time for HR to move beyond policies, practices and processes, HR’s value proposition to business is to ensure HR professionals and their practices’ produce positive outcomes for key stakeholders, employees, line managers, customers and investors.

THE PEOPLE & CULTURE OFFICE IS A KALGOORLIE BASED HUMAN RESOURCES (HR) CONSULTING COMPANY THAT SPECIALISES IN DEVELOPING PARTNERSHIPS WITH SMALL AND MEDIUM ENTERPRISES. WE CAN PARTNER WITH YOU TO GAIN A COMPETITIVE ADVANTAGE THROUGH EMPLOYEE INITIATIVES. 

CONTACT US TO ARRANGE AN APPOINTMENT TO DISCUSS WHAT SOLUTIONS WE CAN PUT IN PLACE TO DRIVE ACHIEVEMENT OF YOUR STRATEGIC AND OPERATIONAL GOALS.

AT THE PEOPLE & CULTURE OFFICE YOU ONLY PAY FOR THE WORK WE UNDERTAKE FOR YOU;  NO ANNUAL OR MONTHLY FEES; NO CONTRACTS; JUST QUALITY, LOCAL, SERVICE.